Troubleshooting

What if the software doesn't work on my machine?
The software has been extensively tested, however the myriad versions and options within the Office and Windows environment, coupled with the security setti...
Sun, 2 Feb, 2020 at 9:34 PM
How do I activate my SuperCharger License?
Once the trial licence is complete, you will be asked to either purchase or activate your licence.  To purchase, click on the Purchase <Product Name>...
Sun, 9 Feb, 2020 at 8:08 PM
How do I Install/Uninstall the Add-In?
The process is extremely simple.  TO INSTALL: Double click on the setup.exe file you downloaded from our site and  follow the instructions. TO UNINSTA...
Sun, 2 Feb, 2020 at 9:19 PM
I can't register my software, I'm getting Error 5013
Code 5013 indicates that the Supercharger has already been installed on a machine. The licence is for 1 install for a single user and cannot be used on two ...
Sun, 2 Feb, 2020 at 9:04 PM
I'm getting error 42 (To 46)
This sometimes occurs when your administrator adds restrictions to your machine. You need to run the Office application in Administrator mode the first t...
Sun, 2 Feb, 2020 at 9:37 PM
I'm getting a 'Missing File Error' when starting the office application
If the error looks like this: Then it means that either the installer was unable to copy the file to you system, or that the file/directory has been subs...
Sun, 2 Feb, 2020 at 9:42 PM